"Mr. Binder, I feel like letting some steam go and at the same time laugh at the experience of having a clinical evaluation from a qualified physician in my area willing to accept the fee paid by Social Security to evaluate my condition. At no cost to me, I got to go to a clinic in a strip mall in Huntsville, Texas which of all things had no handicap parking, a packed waiting room with no place to sit, and a receptionist from another planet. After a while, I realized I had left my paperwork in the truck in which I was riding with my father who drove me there, and dropped me off in front of the clinic. Well to save my valuable seat, I put my cane on a chair and walked outside to get my documents...eventually my name was called and I was asked if I was there for a drug test. I said, no I’m here for a clinical evaluation for Social Security. Well, after talking with the qualified physician for a while after he quoted to me all my prior exam records from other treating doctors he asked me if I always use my cane. I told him usually when getting up or out of vehicles to get my balance when standing. He then sent me to get an xray at a hospital. It took 6 weeks for the qualified physician to fill out the report along with the x ray report, and send it to the Determination people. His report consisted of exact wording from several other doctor reports that I’ve had since my injury....and at the end of the report he stated that his receptionist observed me walking outside without a cane and coming back to the office. What a waste of time and money. That comment made me look like a malingerer. Well I’m still waiting for my hearing...living with my Mom and Dad only collecting food stamps, not eligible for indigent health care because SSDI pending, have to go to see a surgeon in Galveston 100 miles away....I’m sending a copy of this to the Governor’s office. Maybe he needs a laugh. E.W." (Yahoo)

"Dear Binder and Binder, I was awarded my benefits after 1 year which is very quick at this present time. My wife and I were severely in need of help. I was unable to pay many bills and my credit was very poor. I was injured in the US Navy, was waiting on appeals from the Veteran’s Administration for over four years. If it hadn’t been for Binder and Binder I would still be unable to pay my bills or to have enough food. We most likely would have become homeless. When I was finally told at my hearing that I was approved, I couldn’t help but cry. I felt a ton of weight lifted from my shoulders. I wish to say "Thank You" again. Sincerely, M.O." (Vernal, Utah.)

"Dear Binder and Binder, I really like your commercials. They are so direct, honest, and filled with hope. I’ve been to the website and now I understand why Charles wears a hat. I thought that was a bit strange. He looks good in a hat though. Diane" (Email).

"Your commercials are a national disgrace. All money grubbing, ambulance chasing lawyers should be sent off the planet on the next space shuttle. And who is that goofy looking actor in the hat and the deep voice discjockey phoney announcer. Give me a break and take your dumb commercials off the air so I can watch my tv and get lost. Anonymous." (Email)

"Dear Binder and Binder, I must tell you how pleased and comforted I was to have Lisa Clark from your Tampa office for my case worker. Lisa was so professional, but also so caring and real. You are very lucky to have people like Lisa working for you." E.B. (Tampa)

"Love your commercials and love the hat. Another great thing about B&B is that every client contact goes into the computer, so if I call and get someone I don’t know, all the info is right there. P." (Email)

"Dear Mr. Binder, My name is H.H. Your company has represented me since 2002. Since that time I have endured many hardships. But for all that time, your staff has been more like a family than like my representatives. Ms. Anna Ree Roberts was and I feel still is like my family. So are her co worker, attorney Robin Duncan. Robin has helped me through homelessness, illness and awful thoughts due to pain and financial problems. I don’t think I would have made it without their help, compassion and mental support. Thanks to your firm I was given a Fully Favorable Decision after five years of fighting an uphill battle. I was brought to tears by your help and that of your staff. I cannot thank you enough. God bless. Thanks. Sincerely, H.H." (Cleveland Tenn.)

"Dear Binder and Binder, I would like to thank you and your staff for all the effort that went into winning my case....I would like to say that your firm is blessed by having people like Ms. Asbell...she always had words of comfort in my most difficult moments, and I could just feel her smiling through the phone. Also Ms. Pamela is very professional, and has wonderful qualities in dealing with clients that are admirable. On the day of my hearing she treated me as if we had known each other for a very long time. Again, I would just like to thank you and your wonderful staff for everything. Sincerely, B.H." (New Jersey.)

(From the Comments section of the Advertising Survey) "It’s nice to have someone care and do what I’m unable to do. Easy to walk over me now. Your commercial gave me hope. I was scared, lost hope, was depressed and felt worthless. Dying would be a step up. Before being allowed to stay here, I was in a torn up tent in the woods, going days without food and water...wet, cold, cried a lot, my body was broken and crippled and my spirit was not far behind. To me, if you can help me, you’ll be a hero. I started working in the woods setting chockers when I was 12 years old. Did a man’s job for no pay...." (Name With held) ed. Note - this kind of comment points out how lucky most of us are...even those of us who have some pretty tough times to face.

"The suit and Austrlian(sic) cowboy hat worn by Charles Binder in the television commercial looks absolutely ridiculous. A white, urbanite from middle America doesn’t sport a suit/cowboy hat combo unless he’s having a birthday party at Outback Steak House. Another reason to hate you." R.E.P (E-mail)

"I saw a commercial with a woman about my age holding a child about the age of my son, and it convinced me to go with you guys, because I have a three year old, and I’m in constant pain. I simply don’t have the energy or time to fight the government for money I earned while I was able to work. I didn’t anticipate these health problems, and can’t help the shape I’m in now. I’ll never be able to work again. I’m not a freeloader. I worked and completed college. I have a health problem what will only get worse as I get older. All I am is a running doctor bill." A.M.R.

"Hello B&B, Like sands through an hourglass my grain of sand fell last month at my hearing in Houston. With a lot of faith and patience, I won my benefits without a fight. I would like to thank first my case worker Jorge Ramos for the professional no nonsense handling of my medical records and advice. He researched and put together all my medical documentation in order for the lead Advocate Renato Bringas, another seasoned professional, to win my case. A tip for all who are still waiting...get those medical records and keep track of them monthly so you will have the ammo to win." E.W. (E-mail)